Services

EXECUTIVE SUMMARY

This technical document by Big Brother Forex known as BB Forex is a technical and financial proposal for the Provision of Cash Supply Services in South Sudan through its South Sudan office and its operational subsidiary in Nairobi, Kenya.

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COMPANY PROFILE

Big Brother Forex is one of the lead cash supply / cash transit Logistics Companies with Operations in Juba, South Sudan and Nairobi, Kenya. BB Forex was established and registered in early 2009.

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TECHNICAL COMPONANT

Product Description This cash facilitation product will cater for all payments in prescribed areas outside of Juba, South Sudan. The following services are available:

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CASH PAYMENTS

Big Brother Forex will facilitate cash deliveries to all locations throughout the country to a large number of regular monthly clients. In addition to this, we will have the capacity to directly pay traders and suppliers, millers and vulnerable households in IDP camps.

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Complaints Procedure

Owing to the complexity of the work to be undertaken on behalf of our clients, we have developed a rigorous complaints and dispute resolution procedure. This takes on informal and formal elements depending on the nature and seriousness of the complaint.

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Corporate Social Responsibility Component

Big Brother Forex will go above and beyond the needs of the client only. We will embrace the needs of an evolving society and recognize the need to contribute not only through the creation of employment opportunities and enhancement of the quality of life of the inhabitants.

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CODE OF BUSINESS ETHICS

The following document lays out the core basic business ethics of the company and must be clearly understood by all staff, directors, and shareholders Big Brother Forex International has a culture of ethics and integrity that is of the highest standard, which shall underpin the company’s operational policy.

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HEALTH AND SAFETY

Big Brother Forex will operate in some of the most challenging and insecure environments in the world and dealing with money pose many challenges for the company.

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CONFLICT OF INTEREST

A conflict of interest arises when personal interests conflict with the performance of professional duties. Big Brother Forex is committed to undertake its work in the following manner.

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ZERO TOLERANCE TOWARDS CORRUPTION

Big Brother Forex International and contractors, their families and employees must operate within the ethical standard and parameters that are within the accepted business practice and without the intention of unduly influencing the person benefitting such service

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